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Delivered Orders

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Frequently Asked Questions

Why have I got another receipt for my replacement item?


In order for us to send out a replacement item it needs to be processed through our warehouse. The receipt is used by the warehouse to correctly pick the required item.

If a replacement item has been shipped it will often show zero as the price. If an alternative item has been shipped then you will have been refunded the cost of the returned item and then charged for the replacement product.

Related Information:


» How long does it take to be refunded?

Other Delivered Orders Questions:


» I have received the wrong items.
» My order has arrived damaged.
» Where is the rest of my order?
 
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