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Dispatch Details

  - on time, every time

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» Acknowledge your feedback same day
» Resolve any issues within 24 hours
» Listen attentively and value your suggestions
» Constantly innovate to improve our service

Dispatch Details - Frequently Asked Questions
»   Delivery of Your Items
    Delivery of your items can take anywhere from one to three full...
 
»   Do you deliver to a work address?
    Yes, we can deliver to a work address. In fact many people prefer to have their order sent to a place where...
 
»   Has my order been shipped yet?
    If you have placed an order you can monitor its progress through our system using...
 
»   I want to track my delivery.
    When we pack your order in our warehouse, it is automatically assigned a tracking number which will appear on...
 
»   My order should have been here by now.
    If your order has not arrived you should check that your order has been shipped by logging into your account.
 
»   No goods received although they have been shipped.
    When your order status changes to 'shipped' your order has left our warehouse. Depending on the delivery...
 
»   What is the status of my order?
    The status of your order is available to view in your almost...
 
»   When should I expect my delivery?
    Most deliveries are made in 1-3 business days depending on your location and the time you order. Business...
 
»   Where's my order?
    You can follow the progress of your order in my account, so you will always know when to expect your order.
 
 
MOST popular questions
»   How much do you charge for delivery?
 
»   What is the status of my order?
 
»   I have forgotten my password. Can you send me a reminder?
 
»   I am not able to receive my delivery, what should I do?