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Frequently Asked Questions

I get an error when creating a new account.


When creating a new account you receive a message saying 'That email address is already registered. Please sign in using the left-hand box.' This means that we already have a record of that email address in our database. This could be because you have already registered on this site or one of our other sites.

I would like to have my password emailed to me.

Other Manage Your Account Questions:


» How do I change my delivery or billing address?
» How do I open an Account?
» I have forgotten my password.
 
MOST popular questions
»   How much do you charge for delivery?
 
»   What is the status of my order?
 
»   I have forgotten my password. Can you send me a reminder?
 
»   I am not able to receive my delivery, what should I do?