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Dispatch Details

   - on time, every time

Frequently Asked Questions

Has my order been shipped yet?


If you have placed an order you can monitor its progress through our system using My Account. Here you will be able to see when your order has been shipped, and if applicable track your order.

To view your order status click on My Account at the top of the page.

Enter your email address and password to sign in.

Click on 'Orders' on the left of the page to view your orders. The status of your order will be displayed by the side of each order. If you want more information about what different order status messages mean then click here.

Related Information:


» I want to track my delivery.
» What is the status of my order?

Other Dispatch Details Questions:


» Delivery of Your Items
» Do you deliver to a work address?
» My order should have been here by now.
» No goods received although they have been shipped.
» When should I expect my delivery?
» Where's my order?
 
MOST popular questions
»   How much do you charge for delivery?
 
»   What is the status of my order?
 
»   I have forgotten my password. Can you send me a reminder?
 
»   I am not able to receive my delivery, what should I do?