Is my item currently in stock?
A product's availability is clearly noted on the Product Detail page as "In Stock" or "Out of Stock." Most items on our site are "In Stock" and ready to ship. Some items maybe either temporarily out-of-stock, or are not available for shipment until a specific release date provided by the manufacturer.
In-Stock Items
Most orders for In-Stock items begin the order dispatch process as soon as your online purchase is completed. Your In-Stock item will be shipped once the item is located in stock, your payment is approved, and the billing address is verified. You will not be charged for any item until it is shipped to you.
For example, if you order an In-Stock item that requires no additional information on Monday before 1 o'clock, it will leave the warehouse by end-of-day Monday. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address.
Orders shipped by our next day delivery service will be delivered between 9am - 5.30pm. Orders shipped by Royal Mail Special Delivery or Next Day Before 12 will be delivered by 12am. Orders shipped by standard Royal Mail will arrive within 48 hours. Please note that business days are Monday-Friday, excluding bank holidays within the United Kingdom.
Pre Order Items
Pre Order items are items that are not yet in stock, but available for advanced purchase on our site. A Pre Order item will be shipped directly to you once it is in stock. You will be notified of the status of your Pre Order item via e-mail. You will not be charged for any item until it is shipped to you. Expected shipment time (for example, "Pre Order: Buy now for shipping in 4-6 weeks") is indicated on the Product Detail page.
Please note, expected shipment times appearing on the Product Detail page specify when an item is expected to leave our warehouse, not when the item will arrive at its final shipping destination. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address.
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