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Delivery Options

   - solutions for your delivery needs

Frequently Asked Questions

Can my order be left in a safe place if I am not there to sign for it?


To safeguard your order and to enable us to obtain a Proof-of-Delivery, we normally require a signature upon each delivery. If however you are happy to take responsibility for your parcel, you may leave written instructions for it to be left in a safe place or with a next door neighbour.

To instruct the delivery company to leave your parcel as desired, leave a message on your door which is visible to the delivery driver. This note should be signed and dated and will be taken away as proof of delivery.

Download a printable form for the parceline driver

Alternatively, if you know you are not going to be in to sign for your order and you don't want to leave it safe, consider having your order delivered to a different address which is more convenient, such as a work address. At least you'll have peace of mind and there'll be someone to sign for it.

Related Information:


» Do I need to provide a signature for my delivery?
» Do you deliver at the weekend?
» Do you deliver to a work address?
» I want to send my order to a different address.

Other Delivery Options Questions:


» Can I send my order to more than one address?
» Can the delivery driver phone me before he arrives?
» I am not able to receive my delivery, what should I do?
» What are Yellow Cards?
 
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