View Basket
 

Delivery Options

   - solutions for your delivery needs

Frequently Asked Questions

I want to send my order to a different address.


It is no problem to have your order sent to a different address than your billing address if you prefer. When you are ready to place your order, simply enter your delivery address details as directed and ensure this is confirmed during the checkout process.

If your order has already left our warehouse and is currently on it's way to you, it is not possible to change your delivery address details. This requires a redirection service which involves contacting our courier company, locating your parcel and possibly moving it to a different delivery van. The cost for this redirection service is £5.95.

Related Information:


» Can my order be left in a safe place if I am not there to sign for it?
» Do you deliver to a work address?
» How do I change my delivery or billing address?

Other Delivery Options Questions:


» Can I send my order to more than one address?
» Can the delivery driver phone me before he arrives?
» Do I need to provide a signature for my delivery?
» I am not able to receive my delivery, what should I do?
» What are Yellow Cards?
 
MOST popular questions
»   How much do you charge for delivery?
 
»   What is the status of my order?
 
»   I have forgotten my password. Can you send me a reminder?
 
»   I am not able to receive my delivery, what should I do?