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Dispatch Details

   - on time, every time

Frequently Asked Questions

When should I expect my delivery?


Most deliveries are made in 1-3 business days depending on your location and the time you order. Business days are Monday to Friday excluding Public and Bank Holidays in the UK and Eire.

Orders placed before 2pm will be processed the same day, any order placed after this time will be processed the following business day (excluding Weekends).

Deliveries sent by Parceline courier service should arrive next business day, except for those of you who live in the Scottish Highlands, Channel Islands, or Eire. In this instance delivery should take 2 business days.

Parcels sent using the Royal Mail should arrive in 1-2 days for Standard First Class, or Next day before 12 for Special Deliveries.

A delivery will only be delayed if an item placed has just gone out of stock, or we are unable to process payment / delivery address.

Related Information:


» Is my item currently in stock?
» My order should have been here by now.
» No goods received although they have been shipped.
» Where's my order?

Other Dispatch Details Questions:


» Delivery of Your Items
» Do you deliver to a work address?
» Has my order been shipped yet?
» I want to track my delivery.
» What is the status of my order?
 
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